Using a Coaching Approach: Coach Training for Managers & Supervisors

A recent article in the Harvard Business Review points out that in the modern era, managers are not expected to have all the answers. Companies are transitioning from traditional command-and-control structures to a more supportive approach, where managers provide guidance rather than strict directives. This new method nurtures an environment that empowers employees to excel in the face of constant change, fostering innovation, enthusiasm, and commitment. Managers are now evolving into coaches.

A successful manager is now being tasked with acting as a coach, focusing on asking questions instead of giving answers, supporting employees rather than criticizing them, and facilitating their development rather than assigning tasks.